Terms of sale in the online store Silvio SL Orthopedics (www.ortopediasilvio.com)

the general conditions of the contractual relationship concerns the sale of products ORTOPEDIA SILVIO SL (hereinafter ORTOPEDIASILVIO) established in C / Royo 5 and 7 in Zaragoza, with CIF B99278434 and its name are established by this document and Don Alberto Fernandez Alvarez representation NIF 29111561R, by physical and / or legal persons (hereinafter CONTRACTOR) that show their willingness to buy the products and services found on the website www.ortopediasilvio.com by the request made via internet through this website. These user requests constitute the particular conditions that are associated with these general conditions that the CONTRACTOR must accept online prior to purchasing any product. The CONTRACTOR will be exposed through the website www.ortopediasilvio.com these conditions, to be read, printed, filed and accepted, the CONTRACTOR can not buy the product without prior acceptance. The CLIENT always have these general conditions in a visible web site. The domain under which acts ORTOPEDIASILVIO has been duly notified to CompaniesZaragoza with the following information: Ins. Reg Merc Zaragoza, Volume 3772, Book 0, Folio 166, Sheet Z-50031.

These general conditions attached to the application for specific products made by the CONTRACTOR particulares--conditions imply the formalization of the purchase agreement between the owner and the CONTRACTOR who claims to have read, understood and accepted these conditions.

For inquiries, you can contact the e-mail ortopediasilvio.com silvio@ortopediasilvio.com or phone +34 976 225 883. Our telephone hours are from 09:00 to 13:30 and 17:00 to 20 pm Monday through Friday.

FIRST.- Purpose and scope of application.-

The General Conditions of recruitment and use, are designed to regulate the provision of information provided in the online store ortopediasilvio.com and commercial transactions that arise between ortopediasilvio.com and domain users www.ortopediasilvio.com . Whether browsing the online shop as the purchase of any products offered on it, imply acceptance as a user, without reservations of any kind, each and every one of these general conditions of recruitment and use. ortopediasilvio.com may at any time and without notice, modify these general conditions of recruitment and use,as the special conditions, if any, are included, by posting such changes on the store so they can be known by users, and there is a record of the date of such modifications.

2.1. Delivery of product.- THE OWNER agrees to deliver the product in perfect condition in the direction that the CONTRACTOR point in the order form which records the specific conditions that bind to these general conditions. THE OWNER shall not be liable for errors caused in the delivery when the data entered by the CONTRACTOR in the order form does not correspond to reality or have been omitted.

. 2.2
Responsibility PROPIETARIA.- THE OWNER in no event be liable with regard to:
2.2.1. Errors, delays in access by the CONTRACTOR when entering your information in the order form, the slowness or inability to receipt by the recipients of the order confirmation or any anomalies that may arise when these incidents are due to problems on the Internet, fortuitous events or force majeure .. in any case, the owner is committed to solving problems that may arise and provide all necessary support to the CONTRACTORto reach a quick and satisfactory resolution of the issue.
2.2.2. Of the errors or damages caused by use of inefficient service and bad faith by the CONTRACTOR. The handling of certain items such as transfer cranes, electric wheelchairs, beds and other items, require certain skills that are learned after having correctly read the operating instructions and manufacturer's manual. It is therefore your responsibility to be technically qualified to handle these products.
2.2.3. The inoperability of the e-mail address provided by the CONTRACTOR for sending order confirmation within twenty - four hours being performed.

2.3. THE OWNER has full responsibility for the quality of the products returning admitting them as long as they are defective or do not reach the right state CONTRACTOR. THE OWNER will take over, in this case, of expenses incurred as a result of such return whenever the CONTRACTOR communicate this fact. The CONTRACTOR, before signing the delivery order shall ensure that the package arrives in perfect condition, without any hitting or any deterioration. CONTRACTOR is obliged to refuse the order if the packaging is damaged or deteriorated.

If defectuos productor, the owner shall proceed, as appropriate, repair, replacement, price reduction or termination of contract negotiations that are free to the Employer. THE OWNER responds faults that become apparent within two years from delivery. The contractor must inform the seller of the lack of conformity within two months after he has knowledge of it.

The responsibility of the owner if he fails to set forth in this agreement under the terms of these general conditions is limited to product replacement or refund of the amount, if any could have paid the contractor and always upon return by the CONTRACTOR of product.

. 3.1
Payment.- The CONTRACTOR agrees to pay in advance the amount for the product requested in the amount and form following:
3.1.1. Amount.- remuneration for the product requested by the CONTRACTOR depending on the requested product will be indicated on the website and that contained in the specific request of the CONTRACTOR at all times, applications that constitute the particular conditions of particular order. ORTOPEDSIASILVIO send the twenty-four hours the confirmation of the order and its total amount. The prices of productsappearing on the website always appear with VAT included.

At higher, the price listed on the website for each of the products offered PARTY must be added relevant shipping costs. The Employer may choose between two shipping methods:

- By a logistics operator or transport agency: with a higher price to be indicated on the order confirmation and delivery within 48/72 hours of business days for domestic shipments (except Canary Islands, Ceuta and Melilla).
- Through the state postal service: with a lower price and being the deadline of 10 working days to domestic shipments (except Canary Islands, Ceuta and Melilla)

Shipping costs are free from 60 euros including VAT in Spain and Portugal (except Balearic Islands, Ceuta and Melilla)

The customized products or special production will delivery within variable according to each situation. This information must be communicated to the Contractor when the order is placed.

Shipping costs to the Canary Islands, Ceuta, Melilla and areas outside the European Customs Union do not include the costs (tariffs) on imports, which will be paid in cash on arrival by the receiver of the goods.
Being rates apply at any time ORTOPEDIASILVIO, indicating that they will always be those offered by companies under the directionand shipment weight or those established by the state postal service and communicate the overall cost ORTOPEDIASILVIO both the product and the shipping always CONTRACTOR prior to confirmation of the purchase request.

These prices are approximate, since the transport price varies according to the weight and volume of the package.

Post 9 euros from 60 euros order, free shipping * Only Spain (Peninsula).
Spain (Peninsula) Seur 12 euros, 60 euros from ordering, free shipping.
Spain (Baleares) Seur from 12 to 18 euros, from 500 euros order, free shipping.
Spain (Ceuta and Melilla) Seur from 60 to 120 euros, depending on the volume of the package ..
Spain (Canary Islands) Seur from 60 to 120 euros, depending on the volume of the package.
Europe from 40 to 185 euros, depending on the volume of the package.
America from 90 to 400 euros, depending on the volume of the package.

. 3.1.2 Payment .- The CONTRACTOR shall pay the amount corresponding to the service contracted by:

- Credit card whose data will be entered through the secure server of Banco Sabadell.
- Bank Transfer: by deposit Account number: 2085 - 5218 - 15 - 0331940316COD IBAN ES17
-Payment On delivery (only available in Spain)

3.2. Product withdrawal and return .- The products offered in support www.ortopediasilvio.com right of withdrawal as long as the product is returned in the same condition it was delivered and the packaging in perfect condition. The deadline for withdrawal is 14 working days from receipt of order. The return shipping costs always borne by the Employer. Upon receipt of the merchandise in our stores, and after checking the status of it, we will proceed to refund the amount under the terms established in the RDL 1/2007, according to the method of payment by the customer, except payment cash, which will be refunded by bank transfer.

3.3. Product warranty.
The warranty period is, by default, two years ( with exceptions established by law, for example, bateries, established in six months and indicated in each case). The guarantee no defects caused by neglect, beatings, misuse or tampering, improper installation, etc., or materials that are worn are includedBy the use. During the warranty period, www.ortopediasilvio.com reserves the right to request an official service of the brand, a verification of the origin of the problem. Should be a defect caused by misuse, repair will be billable. In those incidents that justify the use of collateral are eligible for repair, replacement of the article, rebate or refund under the terms established by law. www.ortopediasilvio.com make changes or refunds if: a) advance notice is given to our Customer Service: This step is essential whatever the reason for the return. You can do so by sending an email to silvio@ortopediasilvio.com or calling us at 976 225 883 We will show you how you can act to return the item. Our telephone hours are 9:00 to 18:00 pm Monday through Friday. b) The item to return must be properly packaged for return. The packaging must be in perfect condition and keep all accessories and instructions of origin. c) After checking, and if the above conditions are met, www.ortopediasilvio.com, shall, as appropriate, repair, replacement, price reduction or termination of contract negotiations that are free to the consumer and user. www.ortopediasilvio.com respondsfor failures that become apparent within two years from delivery. The consumer or user must inform the seller of the lack of conformity within two months after he has knowledge of it.

4.1.- Information to
the user of the existence of file and request consent to the processing of data: In relation to personal data supplied by the user in the forms that may exist on the website, strictly complies ORTOPEDIASILVIO current regulations established by Law 15/1999 on Protection of personal data and other legislation that develops and informs the user that the data will be included in a file for automated processing the user paying consent by accepting these conditions general to such treatment.

4.2.- Purpose of the data:
ORTOPEDIASILVIO collects and processes certain personal information are freely entered by the user in the form in order to be able to answer requests for information that can be made so as to manage the purchases made and send offers to all those interested in their products. In any case, the data collected and processed by ORTOPEDIASILVIO are only essential for the purposes outlined above. ORTOPEDIASILVIO in no case collects data on the health of purchasers or users, data is essential for the purposes outlined above.

4.3.- Requirement for data entry:
The fields containing an asterisk * in the forms are those that require a mandatory and not be covered answer the consequence would be unable to buy or request the information needed.

4.4.- Rights of access, rectification, cancellation and opposition: The user to enter personal data in different forms will have full right to exercise their rights of access, rectification, cancellation and opposition at any time asking Silvio @ortopediasilvio. com or by mail to Silvio SL Orthopedics
, C / Royo No. 5 and 7, 50006 Zaragoza.

4.5.- Responsible treatment. - The controller of the data is Orthopedics Silvio SL, C / Royo 5 and 7, Zaragoza with CIF B99278434. ORTOPEDIASILVIO has duly inscribed its file in the Data Protection Agency may be consulted in the same20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20razon_social=sri1xtTWGScysb5smYtrlsYbzh8O2blN&%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20NIF=MEJTu6yMYL3FN%2B4zn4T0Ow%3D%3D&%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20nombre_doarc=&%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20calle_plaza=&%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20localidad=&%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20provincia=&%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20cod_postal=&%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20nombre_fich=&%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20cfichero=&%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20finalidad_usos=&%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20texto_libre=" target = "_ blank"> www.agenciaprotecciondatos.org.

4.6.- Transfer of data -. ORTOPEDIASILVIO informs the USER that there will be any transfer of data to third parties. The only communications data that can be made are logical for the same purpose with which were introduced, for example transport companies to proceed to deliver the goods at home, after communication arising from the legal relationship freely accepted.

4.7.- Security .-ORTOPEDIASILVIO ensures absolute confidentiality and privacy of personal data collected and therefore have adopted essential security measures to prevent alteration, loss, or unauthorized access and guarantee its integrity and security access. ORTOPEDIASILVIO not be liable in any way for any incidents that may arise over personal data when deriving either an attack or unauthorized access to systems such that it is impossible to detect by the security measures implemented or when it is due to a lack of diligence of the user as to the guardianship and custody of their passwords or their own personal data.

4.8 Accuracy of data -.. The user is responsible for the accuracy of their data, agreeing not to enter false data and to modify them if necessary either directly requesting administracion@ortopediasilvio.com by accessing the private area from which you can modify them.

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Cookies are only associated with the browser of a specific computer (an anonymous user) and do not provide the name and surname. Thanks to cookies, it may Orthopedics Silvio browsers recognize registered users after they have registered for the first time without having to register each time they access the areas and services reserved exclusively for them. Our "cookies" are used to identify a user session ( "session cookies") and / or a computer ( "temporary cookies"), and do not provide for themselves or the user's nameor any other personal information. Cookies can not read cookie files created by other providers. The user has the ability to configure your browser to be warned when receiving cookies and to prevent installation of cookies on your hard drive. Please consult the instructions and manuals of your browser for more information.

Silvio orthopedic uses several different types of cookies on our website:

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If you have questions about our policy on use of cookies, you can contact us at the following email: webmaster@ortopediasilvio.com

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5.1.- THE OWNER in no case be responsible for:
5.1.1.- The failures and incidents that may occur incommunications, defaced or incomplete transmissions so that no guarantee that the website services are constantly operational
5.1.2.- any kind of damage users or third parties may have on the website.

5.2. - THE OWNER reserves the right to suspend access without notice at their discretion and permanent or temporary to ensure the effective responsibility for any damage that may occur. Also, THE OWNER work and notify the competent authority in these circumstances at the time that has actual knowledge that the damage constitutes any kind of illegal activity.

ORTOPEDIASILVIO is a registered trademark, use any means employed by brand ORTOPEDIASILVIO which includes both the name and logo unless the express consent of ORTOPEDIASILVIO is prohibited, all rights reserved. In addition the website ORTOPEDIASILVIO - own content, programming and web-site design is fully protected by copyright, is expressly prohibited any reproduction, communication, distribution and processing of those elements protected unless express consent of ORTOPEDIASILVIO.

These general conditions are ruled by the Spanish Law. The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction, the courts of your domicile.

If any provision of this document is declared invalid, the remaining provisions shall remain in full force, taking into account the will of the parties and the purpose of these conditions. ORTOPEDIASILVIO may not exercise any of the rights and powers conferred on this document which does not imply any waiver of the same unless expressly recognized by ORTOPEDIASILVIO.

Date Modified 2 - 3 - 2016
® www.ortopediasilvio.com Silvio SL Orthopedics. C / Royo 5 7-50006 Zaragoza. Tf: 34976 225883